There are around 16,700 care homes in the UK, which includes residential care and nursing care. These are staffed by trained health and social care staff, who are there to ensure that the needs of the residents are met.
AI Voice Assistant Trial
Artificial Intelligence, or AI, is a computer-based technology. It allows for the completion of tasks that would usually require an input of human intelligence, with reasoning, decision making, learning, and perception. Algorithms are then used so that the AI technology can make predictions or decisions in the future, without being specifically programmed.
A virtual assistant, powered by AI, has been trialed by a care provider, who is responsible for providing live-in care to the infirm and elderly.
The current trial involves an AI assistant making outbound calls to clients. The calls can confirm, delay, or reschedule visits from care teams.
The voice assistant is capable of providing personalised support to its users. This includes tailored alerts and reminders for appointments, well-being checks and medications.
Should the 3-month trial be deemed a success, care agencies may plan to implement the technology across more care settings in the near future.
Care Assistant Jobs
There is no denying that technology such as AI is set to revolutionise working practices across all sectors, including health and social care. However, those who require care, such as the elderly, will always thrive with the compassion and care delivered by human beings, who can offer the personal touch, interaction, and a friendly face.
For those who are interested in working within the rewarding health and social care sector, specialist agencies such as www.caremark.ie/job-opportunities/ advertise a range of career roles and opportunities, including care assistant jobs.
Working in care is a highly rewarding role, with many opportunities for career progression for those who show a passion for helping others.